Munn Ice Arena Catering - Events Information
Athletic Catering and Event Services is the exclusive caterer for the Munn Ice Arena Suites and Club Level. It is not permissible for suite holders or their guests to bring food or beverages into the suites. If you have specific dietary requirements or special menu needs, please let us know when placing your orders. We will make every effort to accommodate your requests.
Contact Information
Athletic Catering & Event Services
Phone: (517) 432-7071
Fax: (517) 432-7072
Email: robin627@msu.edu
Web: www.catering.msu.edu
Munn Ice Arena Events Information: (517) 355-1610
Advance Ordering Information
All event orders should be placed at least three business days prior to your event to ensure item availability and the utmost in presentation, service and quality for all our guests. Orders may be placed by telephone, fax, email or on our website. To facilitate ordering, we will provide advance order forms, which may be completed and faxed to us.
To order:
Telephone: (517) 432-7071
Fax: (517) 432-7072
Email: robin627@msu.edu
Online: www.catering.msu.edu
For online orders, a profile and login ID will need to be set up through our catering department prior to your first online order.
On fax orders, please provide your name and a phone number where we may reach you to confirm the order. Please specify the suite or platform number, holder’s name, date and time of the game or event for which you are placing the order.
Suite Administrator
We encourage suite holders to appoint one person as your administrator to place all food orders, handle communications and make other arrangements for entertaining. A suite profile will be built upon your first contact with Athletic Catering & Event Services. This Suite Administrator should be responsible for communicating to suite guests and co-owners (if applicable). This person will be contacted regularly regarding special events and menus, proper placement of orders and timely payment of all invoices. All questions from suite guests prior to events should be directed to the Suite Administrator.
Cancellations
There may be times when it is necessary to cancel an order. You will not be charged for cancelled orders if you call Athletic Catering & Event Services to cancel at least twenty-four hours prior to the event. Orders cancelled less than twenty-four hours in advance may be subject to full charges. Special orders cannot be cancelled without charge.
Menu Delivery
You may schedule your food to arrive at your suite at a specified time prior to an event, just prior to or during a break or intermission. Additional beverages may be ordered during an event. Suite servers will periodically visit your suite during events to refresh supplies and attend to your service requests.
Ordering Additional Items
If you find that you need items in addition to those you have pre-ordered, please see our Game Day Menu located in the back of this menu for a list of selections available to you. Please allow one-half hour for delivery of these items. All items must be ordered by the beginning of the second period.
Service Charge and Sales Tax
A service charge of eighteen percent plus six percent Michigan Sales tax will be added to all food and beverage charges.
Personalized Service
During events, suite servers will be assigned to deliver your food orders, will be available to take additional orders and will maintain your suite during the game. However, if you should require additional or personalized assistance, we will be happy to provide you with the necessary staff. An advance notice of three days is required for this service. Please call our office at (517) 432-7071 to make arrangements.
Arrangements for Payment
For ease of billing, we require a University account or a credit card number held on file with Athletic Catering & Event Services. If other arrangements have been made, only your signature on the bill will be required on the day of the event to verify the services provided.
Special Services
We offer our assistance for all your entertaining needs, including decorated cakes, cookies, flowers, balloon bouquets and ice carvings, as well as other services we may be able to provide. We would be more than happy to work with you to plan the perfect function.
